Privacy Policy

Britannia Property Systems Ltd ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online platform and services related to property management software development, tenant and lease tracking, maintenance scheduling, financial reporting, and online rent payment integration.

Information We Collect

We collect personal data that you provide directly to us when using our service, including but not limited to your name, contact information, payment details, property details, and other information necessary to deliver our services efficiently. We may also collect information automatically through your use of our site, such as IP addresses, browser type, and usage data, to improve performance and user experience.

Use of Your Information

Your data is used to provide, maintain, and improve our services, process transactions, communicate with you about your account or our services, respond to inquiries, and comply with legal obligations. We do not sell or rent your personal information to third parties.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR) and applicable data protection laws, we process your personal data based on your consent, the necessity to perform a contract with you, compliance with legal obligations, or legitimate interests pursued by us, such as improving our services and maintaining security.

Data Sharing and Disclosure

We may share your information with trusted third-party service providers who assist us in operating our online platform, such as payment processors and IT service providers, under strict confidentiality agreements. We ensure that these partners comply with relevant data protection requirements. We may also disclose your information if required by law or to protect our rights and property.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices are continuously reviewed and updated to maintain the security of your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the right to access, rectify, or erase your personal data, restrict or object to its processing, and request data portability. You also have the right to withdraw consent at any time where processing is based on consent. To exercise these rights, you may contact us in writing at our physical address. We will respond to your requests in accordance with applicable data protection laws.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance your experience, analyze usage, and support our services. You can control the use of cookies through your browser settings.

International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data in compliance with applicable laws.

Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from children without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly.

Contact Information

We are committed to addressing your inquiries and protecting your privacy.